FAQ

Hello, here is a list of FAQs,Β 

Do You Sell Bunnies?

We don't sell bunnies, and instead we promote an Adopt Don't Shop policy. Rescues around the country are at breaking point and are full with long wait lists. The best way to get a bunny is from a rescue. They will come spayed/neutered, vaccinated and have had a health check. (It actually works out cheaper!) Also rescues will help find a bunny that is most suited to you, and will often come in a bond pair. Rabbits are social creatures that do best in pairs or groups - even if you are around all day.Β 

The websiteΒ https://www.saveafluff.co.uk/Β is a great way to find a local rescue near you.Β 

If you need any more help regarding new bunnies, just shout.Β 

My Parcel is missing! Help!

Sadly sometimes parcels go missing. If this is the case, please complete the Denial of Receipt form here, print off and send us the picture, to info@rabbitretail.co.uk (we understand this is a little difficult, but this is the only way the shipping companies will except the DOR). Please see more in our shipping policy and how to get the DOR.Β 

We can then chase up your parcel and send out a replacement or refund.Β 

Can you donate to our rescue?

We love to help where we can. Month we set a rescue of the month and will send any proceeds from our rescue sales, items found here, form our rescue Rainbow Rabbit Rescue. Sadly we had to close the rescue due to my health issues. We hope to do more in the future to help bunnies. in the meantime, do ask if we can put you forward for our rescue of the month, but we are not always able to donate (its just me the bunnies here, we are a very small business).Β 

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